Returns Policy (must be returned within 7 days of receipt)
If you wish to return an item because it is faulty or simply unsuitable please contact our sales department on 01535 610373 or e mail firstname.lastname@example.org
. The item needs to be unused and in its original packaging if it is being returned as unsuitable. If the product is faulty you will be issued with a full credit upon receipt of returned items. If the product is unsuitable you will be issued with a full credit less carriage upon receipt of returned items. We require an e mail confirming what you are returning and why.
The 7 day returns option does not apply to special items which have been made specifically for you e.g Printed Tape, Embroidery, bespoke sized products.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm